ABOUT SETSAIL

Navigating the Future of User Lifecycle Management

OUR MISSION

Setsail empowers IT service providers to streamline user lifecycle management. We automate onboarding and offboarding workflows, integrate seamlessly with Datto Autotask PSA, and provide enterprise-grade security for member data management.

Built by IT professionals for IT professionals, Setsail transforms the complexity of employee technology setup into a smooth, automated journey. Our platform ensures new hires get access to critical systems faster, while offboarding procedures protect sensitive data and revoke access comprehensively.

WHY CHOOSE SETSAIL

Automated Member Lifecycle Workflows

Streamline the entire employee journey from onboarding through active employment to offboarding. Our six-stage lifecycle (Onboarding Pending → In Progress → Active → Offboarding Pending → In Progress → Inactive) means every transition is tracked and automated, with a record that supports compliance reporting.

Seamless Autotask PSA Integration

Automatically create and sync tickets in Datto Autotask PSA for every status transition, so your PSA reflects Setsail's lifecycle state without anyone re-entering data by hand.

Encrypted Member Data Storage

Protect sensitive personally identifiable information (PII) with AES-256 encryption at rest. All member names, emails, and personal details are stored in encrypted JSON columns, giving you an audit trail that supports compliance and security reviews.

Multi-Tenancy Support for MSPs

Built specifically for Managed Service Providers managing multiple clients. Complete data isolation per company ensures security and privacy, while centralized super admin views provide oversight across all tenants. Scale effortlessly to manage thousands of members across hundreds of client organizations.

WHO WE SERVE

Managed Service Providers

Streamline onboarding and offboarding across multiple client organizations with automated workflows and PSA integration.

Enterprise IT Departments

Scale your employee technology setup processes with automated lifecycle management and comprehensive audit trails.

Mid-Market Businesses

Reduce onboarding time from months to weeks with centralized workflows and intelligent automation.

IT Service Providers

Enhance service offerings with professional onboarding capabilities that integrate seamlessly with client systems.

READY TO SET SAIL?

Join IT service providers who trust Setsail to transform their user lifecycle management processes.